Wired Orthodontics - Austin Lake Creek

This has been the easiest process! I just needed to close a gap between back molars. Had my consultation appointment and scans taken of my mouth. Within 2 weeks, I received my “trays” and scanning device to start my 20 week plan. Super simple each week to take pictures of my progress, submit them and get updates on moving to the next tray. The office has been extremely responsive to any questions or issues I have had throughout the process and made it so easy. I go back in a couple of weeks for my final appointment and not only is the gap gone, the rest of my teeth are straighter than before!

I am at my very 1st appointment. For context, I have a phobia of the dentist. My experience so far has been phenomenal. Over the phone, I spoke with Mark, and I did inform him of my fears. He confirmed it would not be an issue. I was assured everything would be fine, and they treat patients gently. I was greeted by Brittney. She was so warm and bubbly. She carefully reviewed the new patient paperwork with me to ensure I could easily complete the documents. While I was waiting She was positive and reassuring until I was called to the back. I was called to the back by Chelsea. Chelsea made sure to check in with me. Even though it was only photos, she went at my pace. She was so calm and patient. Her casual demeanor helped me feel relaxed and welcomed. The initial consultation was with Mark (the person I spoke with on the phone). He was kind, informative, and most of all patient. Mark was thorough in the explanations of my options. He answered every question I had. Shortly after, Dr. Stanbury came in with the specifics of my treatment. At no point was I made to feel embarrassed or ashamed. He was pleasant, funny, and informative. He even made a referral to a dentist for a cleaning. Normally, I am in tears and forcing myself through appointments. Everyone here is friendly, calm, and compassionate. I am so appreciative of the team. I’ve never been this calm in an appointment. I look forward to coming back. Thank you!

I brought my daughter in for a routine check up. Freddy did a great job looking at the fine details of her smile and bring attention to the small concerns we had. Dr. Chris is always so kind and easy to talk to. Thank you to the whole team for helping Rhyan.